Policies

Cancellation Policy

Please give us as much notice as possible if you will miss a music therapy session.  If you do not tell the therapist by 9am the day of the session, you will be charged the full fee for the missed session.  No make-ups for a last minute cancellation. 

If your therapist need to be gone, she will let you know as far in advance as possible, either by e-mail or telephone.  You will not be charged for this session.  If possible, your therapist will make up the session. 

Confidentiality

Music Therapists follow a confidentiality policy similar to other healthcare professionals.  What is said, done, etc. by the client or guardian is held in confidence.  There are a few exceptions to this: 

• •  If Omaha Music Therapy LLC is given written permission (from you) to share your information, 

• "When, under careful deliberation, it is decided that society, the client, or other individuals appear to be in imminent danger. In this situation, information may be shared only with the appropriate authorities, professionals or others. The client is made aware of this when possible and if reasonable" (AMTA Code of Ethics)

• Or if an appropriate court order or subpoena is presented to me.  

For more information, please visit the AMTA Music Therapists Code of Ethics.

Session Length

The session length will be determined by the client (or the assessment in the case of a school district or company).  Sessions are typically 30, 45, or 60 minutes (depending on budget and attention span of client).  The session will begin and end at the same time each meeting.  It will be very likely that your therapist will have a client immediately following the agreed time so, even if you arrive late, the session will end at the designated time.  Please be on time.  

Early Arrival

Since there is no waiting room available at the Omaha Music Therapy LLC office, please wait in your car until it is time for your appointment.  

Payment

Payments must be made within 30 days of invoice date (usually given the last week of the month).  Omaha Music Therapy LLC accepts cash, PayPal, Venmo (Username: Emily-Wadhams), FlexPay, HSA, or check/bill pay.  You are welcome to pay each time we meet or in a lump sum at the end of the month.  

Please makes checks payable to "Omaha Music Therapy LLC"

If you need to make special arrangements, please let me know in advance and I will try to work with you. 

Tax Deduction

Music Therapy is tax deductible!  Please keep record of your invoices so that you can deduct it at the end of the year.

Safety        

The safety of every participant in the session is of primary importance, therefore the following policies have been developed to encourage and provide the safest environment possible.

• • You are welcome to accompany your loved one throughout the session and will never be asked to leave.  Sometimes a parent/guardian will find that the client is able to have a more therapeutic experience without an audience, in which case it is at the discretion of the parent/guardian to make that determination.  If this is the case, the door to the music space will remain open to ensure the safety of both client and therapist. 

  • Omaha Music Therapy LLC works to provide the best possible life experiences for our clients and care deeply for their well-being. We have been trained to recognize the signs of abuse and neglect, and are required by law to report to Social Services any suspected abuse or neglect of any client we care for.

  • If the therapist at any time feels unsafe, they have the right to immediately terminate the session.  This includes (but is not limited to) intentional physical, emotional, spiritual harm from the patient, family, or caregiver directed at the therapist; lack of a safe environment in which to provide treatment; drug abuse; unsupervised animals; sexual advances; disrespectful behavior towards the therapist; etc.  The full fee for the service will be billed.  It will be at the discretion of therapist whether they feel safe to return after said session.  

  • These policies serve as a general understanding that the client/guardian are responsible for any incidents or accidents that occur while the client is in treatment with Omaha Music Therapy LLC and the client/guardian are responsible for any injuries or incidents that occur while the OMT contractor is at your place of residence.  

  • The client/guardian/facility is choosing to receive music therapy services from OMT and understands that the client/guardian/facility will be responsible for any injuries or incident that the client may sustain under any circumstances.  

  • The client/guardian/facility is responsible for incidents that occur on or to OMT property.  

  • The client/guardian/facility understand that they are liable for any injuries to OMT contracted therapists or instructors when they are on the property of client/guardian/facility, i.e. injuries due to faulty steps, sidewalks, falling objects in the house/facility, injuries from pets, icy sidewalks, etc.  

Non-Discrimination     

Omaha Music Therapy LLC will not discriminate based on race, gender, religion, sexual orientation, gender identity, political affiliation or opinions, ability level, nation of origin, age or any other reason.  You can expect to be treated with dignity and respect.  We will be happy to work with any individual who can benefit from music therapy services.  This is not only the policy of OMT but of the American Music Therapy Association, as outlined in the Professional Competencies.  

Snow/Inclement Weather

Omaha Music Therapy LLC will close for snow along with Omaha Public Schools.  The only exception is if OPS chooses to close due to cold weather only (when no snow is present), in which case I will leave that up to you to decide if you would like to still have a session.

It will be at the discretion of the therapist and client/caregiver whether services may be provided via zoom or other telehealth platform.  

There will be no charge for a session cancelled due to inclement weather. 

Social Media

If you would like to stay in touch with Omaha Music Therapy LLC on social media, please like OMT on Facebook or Instagram. 

Please do not send a private friend request.  It is important to maintain this boundary between therapist and client/client family.  A private friend request will not be approved.  Thank you for understanding. 

We will always ask permission before posting pictures/stories.  However, feel free to post your own stories or pictures on the Omaha Music Therapy LLC Facebook page. 

Practicum Students and Interns

Omaha Music Therapy LLC regularly hosts practicum students and interns. Occasionally, the student will lead part or all of a given session under the supervision of the Board Certified Music Therapist. There are policies and procedures in place for the intern or practicum student including signed confidentiality forms. If you would like more information on interns and practicum students, please let us know. We are happy to provide whatever you need. 

Observers

If you are interested in learning more about Music Therapy and would like to talk to a Board Certified Music Therapist, we welcome your questions and would be happy to set up an appointment. 

Currently, we have very limited availability for shadowing.