Policies

Cancellation Policy


Please give us as much notice as possible if you will miss a music therapy session.  If you do not tell the therapist by 9am the day of the session, you will be charged the full fee for the missed session.  No make-ups for a last minute cancellation. 

If your therapist need to be gone, she will let you know as far in advance as possible, either by e-mail or telephone.  You will not be charged for this session.  If possible, your therapist will make up the session. 

Confidentiality


Music Therapists follow a confidentiality policy similar to other healthcare professionals.  What is said, done, etc. by the client or guardian is held in confidence.  There are a few exceptions to this: 
  •  If Omaha Music Therapy LLC is given written permission (from you) to share your information, 
  • "When, under careful deliberation, it is decided that society, the client, or other individuals appear to be in imminent danger. In this situation, information may be shared only with the appropriate authorities, professionals or others. The client is made aware of this when possible and if reasonable" (AMTA Code of Ethics)
  • Or if an appropriate court order or subpoena is presented to me.  
For more information, please visit the AMTA Music Therapists Code of Ethics.

Session Length


The session length will be determined by the client (or the assessment in the case of a school district or company).  Sessions are typically 30, 45, or 60 minutes (depending on budget and attention span of client).  The session will begin and end at the same time each meeting.  It will be very likely that your therapist will have a client immediately following the agreed time so, even if you arrive late, the session will end at the designated time.  Please be on time.  

Early Arrival


Since there is no waiting room available at the Omaha Music Therapy LLC office, please wait in your car until it is time for your appointment.  

Payment


Payments must be made within 30 days of invoice date (usually given the last week of the month).  Omaha Music Therapy LLC accepts cash, PayPal, or check/bill pay (credit card payment available, for an extra fee).  You are welcome to pay each time we meet or in a lump sum at the end of the month.  

Please makes checks payable to "Omaha Music Therapy LLC"

If you need to make special arrangements, please let me know in advance and I will try to work with you. 

Tax Deduction


Music Therapy is tax deductible!  Please keep record of your invoices so that you can deduct it at the end of the year.

Safety        


The safety of every client is of primary importance, therefore the following policies have been developed to encourage and provide the safest environment possible.
  • You are welcome to accompany your loved one throughout the session and will never be asked to leave.  Sometimes a parent/guardian will find that the client is able to have a more therapeutic experience without an audience, in which case it is at the discretion of the parent/guardian to make that determination.  If this is the case, the door to the music space will remain open to ensure the safety of both client and therapist. 
  • Omaha Music Therapy LLC works to provide the best possible life experiences for our clients and care deeply for their well-being. We have been trained to recognize the signs of abuse and neglect, and are required by law to report to Social Services any suspected abuse or neglect of any client we care for.

Non-Discrimination     

Omaha Music Therapy LLC will not discriminate based on race, gender, religion, sexual orientation, gender identity, political affiliation or opinions, ability level, nation of origin, age or any other reason.  You can expect to be treated with dignity and respect.  We will be happy to work with any individual who can benefit from music therapy services.  This is not only the policy of OMT but of the American Music Therapy Association, as outlined in the Professional Competencies.  

Snow/Inclement Weather

Omaha Music Therapy LLC will close for snow along with Omaha Public Schools.  The only exception is if OPS chooses to close due to cold weather only (when no snow is present), in which case I will leave that up to you to decide if you would like to still have a session.

There will be no charge for a session cancelled due to inclement weather. 

Social Media

If you would like to stay in touch with Omaha Music Therapy LLC on social media, please like OMT on Facebook. 

Please do not send a private friend request.  It is important to maintain this boundary between therapist and client/client family.  A private friend request will not be approved.  Thank you for understanding. 

I will always ask permission before posting pictures/stories.  However, feel free to post your own stories or pictures on the Omaha Music Therapy Facebook page. 

Practicum Students, Interns, and Observers


Omaha Music Therapy LLC will occasionally host a practicum student, intern, or observer.  You will have indicated on your intake form whether OMT has your permission for the person to sit in.  There are rules in place for the student/observer.  If you would like a copy of these rules, please e-mail OMT at ewadhams@omahamusictherapy.com.

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  71k v. 3 Jan 14, 2013, 9:50 AM Emily Wadhams